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Menuju Kematangan Dalam Bisnes

Selepas 10 tahun mengendalikan perniagaan, pada tahun 2019 ini cabarannya agak lain sedikit. Boleh dikatakan setiap tahun mempunyai cabaran tersendiri yang meningkat dari semasa ke semasa.

Apa yang paling saya suka dalam menguruskan perniagaan ini ialah problem solving method yang unik dan sentiasa berubah sepanjang masa. Ada framework base untuk problem solving, namun pendekatan adalah berbeza-beza untuk memenuhi keperluan setiap permasalahan.

Kematangan dalam bisnes

Setiap bisnes ada turun naik seperti perbicaraan kita sebelum ini. Pada tahun ini, pelbagai kisah suka dan duka turut tercoret dalam sejarah perkembangan bisnes dalam menuju kematangan. Perkara ini adalah satu keperluan dalam proses bisnes untuk mendapat lebih baik pada peringkat seterusnya yang dipanggil breakthrough. InsyaAllah pada tahun hadapan akan jadi lebih baik daripada tahun ini.

Proses

Sepanjang tahun ini, beberapa model bisnes telah dipraktiskan. Secara keseluruhannya, terdapat beberapa kelemahan yang boleh diperbaiki dan sehingga kini Alhamdulillah kesemua projek berjalan dengan lancar.

Bagi bisnes Event Management and Rental, kerja-kerja operasi diselesaikan dengan ratio: 50% runner dan 50% staff. Dengan ini kos operasi untuk headcount dijimatkan selain memberi kelebihan kepada runner untuk mendapat wang tambahan. Sepanjang tahun ini, paling ramai runner saya pernah handle pada satu-satu masa ialah 19 orang berbanding 15 orang pada tahun lepas. Proses kerja adalah dengan menggunakan trello, whatsapp dan juga telefon.

Bagi bisnes projek-projek IT, kerja-kerja operasi diselesaikan melalui hiring pihak ketiga untuk kerja-kerja core untuk mempercepatkan proses dengan pemantauan rapat bagi keseluruhan projek. Semua projek menggunakan pihak ketiga mempunyai konsultant developer daripada pihak kami. Oleh itu segala keperluan klien dapat dipenuhi selain memberikan khidmat nasihat percuma bagi sistem-sistem yang lain. Lebih banyak projek dan dokumentasi dilihat pada tahun 2020 ini.

Bagi bisnes Konsultansi dan Kursus, pada hujung tahun ini satu perbincangan dengan beberapa Training Center diadakan bagi mendapatakn view cara-cara bagaimana ia dilaksanakan. InsyaAllah beberapa kursus IT akan dilaksanakan pada tahun hadapan.

People

Saya juga telah mempunyai team sales tersendiri yang hebat di mana mereka akan turut sama close customer korporat bagi event-event seperti Majlis Makan Malam, Wedding, Event Places, Hotels, dan juga Taska. Saya amat berbangga dengan pencapaian mereka walaupun keadaan amat sukar dengan ketiadaan saya sepanjang masa untuk guide mereka. Semoga mereka terus berusaha untuk sama-sama mencapai kejayaan.

Walau bagaimanapun, saya merasakan agak tough dan sukar sebenarnya untuk maintain rentak dan pace bisnes jika bekerja secara separuh masa. Satu perkara yang perlu saya lihat dalam view yang akan datang. Untuk mencari dan mengambil pekerja yang betul dengan attitude yang betul (selain daripada gaji yang boleh diterima) agak sukar sebenarnya. Untuk mengelakkan daripada tersalah hiring, kami telah melaksanakan beberapa sesi interview pada tahun ini. Walau bagaimanapun, terdapat 2 calon yang telah diterima dan 2 calon ini juga menarik diri atas kekangan masing-masing pada saat-saat akhir. Namun begitu kami tidak akan berputus asa untuk mendapatkan orang yang sebetulnya untuk bekerjsa bersama kami.

Dengan adanya pekerja-pekerja cemerlang di syarikat ini, kami kerap menganjurkan sesi makan-makan, knowledge sharing, dan lain-lain lagi. Selain daripada itu, target sales juga menawarkan hadiah yang lumayan di samping komisyen yang sukar ditolak.

Technology

Teknologi yang kami gunakan dalam bisnes pada ketika ini adalah teknolgi pengurusan yang biasa. Internally kami gunakan Trello untuk manage pergerakan barang dan juga assign runner.

Kami juga menggunakan framework WordPress untuk kesemua website kami supaya senang untuk manage. Walaupun agak berat berbanding cleancode website, namun wordpress memudahkan untuk maintenance, SSL, selain pemilihan antaramuka dapat dilaksanakan dengan mudah. WordPress juga memberikan fleksibility dan sekuriti selain memudahkan untuk SEO bagi beberapa enjin carian.

Selain daripada itu, Sentrifugo digunakan untuk menguruskan perkara-perkara yang berkaitan dengan sumber manusia. Cuti, pekerja profile, Sijil-sijil berkaitan, dan juga inventori digunapakai di sini.

Bagi hiring, kami menggunakan agen daripada ajobthing.com iaitu Maukerja.my, Ricebowl.my, dan Internsheep.my. Selain itu, bagi kurier kami pernah menggunakan GoGet, dan sekarang BungkusIT selain servis runner dalaman.

Kami juga menggunakan tools yang spesifik untuk kerja-kerja pembangunan IT dan network dan juga ujian-ujian dalam proses pembangunan sistem tersebut.

Sekian sahaja sharing daripada saya untuk penutup tahun ini. Semoga semuanya berjalan lancar insyaAllah.

Semoga dipermudahkanNya segala urusan pada tahun hadapan untuk saya, kami dan para pembaca sekalian. Aminnnn…


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To Scale Up or To Replicate

Any business will have this four phase. Startup, Growth, Maturity, and Renewal/Decline. While I’m looking at it, poundering whether I am still in one of the phase or already move to another, I asked one of the 5-month-old employee what he felt about this company. 

“I think the company are doing super great and very well!” He said excitedly. It surprise me as it it not what I expected. He then added, “We have new customers every week, we have returning customer, we have also partners.” And unfortunately, that was for him, as it give me interchangeably proud, happy and shivers feeling. 

For me, the past 10 months has been stagnant figure for the company. It is not what you think that we are doing same routine job everyday, but instead we were adapting to change during those times, catching up. It is good but exausted. 

Number-based Vision

So now I told my marketing assistant to give me data for the last year and this year and see where we are. Numbers dont lie as a friend, Zulkifli from bomstart.my, said. I would share the data collected at the end of this year and lets see how this project goes. Those data will help me planning for the next replication that I have in mind and probably would be usefull for scaling up.

New Target Market

Later in 2018, we are aiming for new target market, and let see how it goes. There are also a few business idea in mind, related to one another which desire an entire focus for one to kicking up. Probably I just enlist them so it reminds me again some time later:

1. Training and consultancy 

2. One-off project – A How-to Video online

3. IoT & Security – with Mobile Web / Apps

4. An ecommerce store

 

Scaling Up vs Replicate

Expansion can be mean two things, growing bigger in term of financial and also manpower. 


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Drafting initial plan for business in 2017

Assalamualaikum wbt and very good morning to you guys,

.😁

In dealing with current business challenge especially for the year 2017 and looking forward, I seek a few advices and insight opinion from the startup fellows. Many meetings or should I say a santai table talks in the December 2016 has been held.

.👍👍

For this year, me and Amin, my manager cum my replicator (he can do the thinking while I’m not around) for running operation, decided that we maintain our business (projector rental & laptop rental), and wrap it up into something more related (mini event AV equipment rental) in order to offer the packages to customers. It sound good to me as we previously offer seperate item rather all-in-one solutions. Our inventories and partners also has been growing tremendously in 2016.

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In 2017 also, we will be focusing on our current partners and look ahead for new partnership opportunities. I have made a decision that an office (although it just a working space) is important in strengtehing the company image. Luckily Amin have found a suitable one located in just nearby (Presint 8) and we will be sharing with a suitable company that is doing training center business (soon to be our client as well.) 😍

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For some that ask whether we have any plan on diversity, the answer is we do, and right now it is  still in initial and research stage and we expect it will grow slow and steady.

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Last but not least, thank you to all the client for your continuos support and also thank you to all staffs that happily working with us. We would not have been this far at we are now without each of you direct or indirectly helping it. Lets rock 2017! 

.

May Allah bless us. InsyaAllah.

😆


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2016 conclusion

Assalamualaikum wbt and May God Bless You.

Although it is not end of the year yet, I can draw some initial conclusions for this 2016.

As in my initial prediction earlier this year, there are a few things of uncertainty foreseen through out the year. So far, so good, well at least I survived until today, Alhamdulillah.

Here are a quick summary of uncertainty that happened throughout the year:

Work:

  • ascending as planned
  • expertise recognition from international body
  • hiccup here, hiccup there, solved here, solved there.
  • certified in a few fields

Family:

  • Cant really decide when to move, so no new place for the kid
  • New family members expected soon as this post been made
  • So far, so good

Business:

  • Change in staff. It give me spooky thinking earlier when my assistant has been offered to work based his Degree field. I do wish the best for him. Interestingly, I got new staff replacement with some extra benefit of expertise and experienced – ex-Petronas Executive. So technically, I am hiring a ‘manager’ then. :p
  • The main business so far, Alhamdulillah, went well. I hope LHD end does not reading this. We (me and my team) worked out and reach more than 20k/month sale for three consecutive months. I love you guys. 🙂
  • After doing market validation, we do expand to other business that’s similar. Got funded by 10 investors just by pitching in Whatsapp for 15 minutes. It is unexpected, but so far it went very well. Shareholder telling interest to invest more. Clients are more than happy and a few of them even send out email for long term co-operation. Alhamdulillah.

Miscellaneous:

  • A good friend expected to leave the company, and luckily she does not. It give me the chill anyway.
  • Something happen for a good reason. I loved it, hated it, and loved it. For one month, I have been given spesific test by Him, and I’m sure I remember the take home message, InsyaAllah.
  • A few more which I couldnt recall at this 2 am 😉

 

May Allah Bless Me and You. InsyaAllah. 🙂


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2016

Assalamualaikum wbt 2016, may you be good to me.

Jika dahulu saya katakan 2015 suasananya panas, dan 2014 suasananya sejuk, tahun 2016 pula adalah peralihan.

Come to think of it, actually the way I sense it, is almost related to the earth temperature itself. In 2014, there were floods, a big ones and multiple waves following after another and there were also cold phenomenon during those time.

In 2015, I feel it will become really hot, and it eventually it does. Although I did feel it started before the haze started from neighboring country, it continues through out the year and it comes to the end with no major flood reported at east coast of Peninsular Malaysia that was supposed to happen every year. So true, isn’t it?

in 2016, I perceive, there are a few things that might be change (in temperature and) to my life progress which I didn’t really know what is it (it give me scary feeling), but I choose to wait and see really carefully.

So, may everything goes smoothly this year and InsyaAllah things will be better.

Just now, one of my best friend ask me to list down what are the targets as what he does here:

AmirJani

 

For me, the major changes this year probably moving from Putrajaya to my new house that cut almost half of my salary every month as for now. :p So, I should be ready to adapt and will initiate some plans to reduce the ‘casualty’ (omg) mentally and financially when the change take place.

Ya Allah, permudahkanlah. InsyaAllah.


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2015

Tahun 2014, saya rasa Tahun Sejuk. Semua benda macam sejuk. Walaupun ada ketikanya musim panas melanda negara. Tetap rasa 2014 sejuk.

Mungkin dengan MH-MHnya, mungkin juga faktor 2014 ialah fasa implant, yakni menanam sesuatu. Misalnya azam baru, pengukuhan dan pembinaan bisnes, merangkak-rangkak ke atas dalam cubaan untuk berdiri.

Tahun 2015 pula, rasa macam tahun matahari. Macam akan panas sikit. Semua yang terbina tahun 2014 akan dimaintain pada tahun ini, bukan untuk dikembangkan, tapi untuk belajar maintainkan. It is hard to explain, but you’ll know it.

InsyaAllah semoga semua berjalan dengan lancar.

Ya Allah, permudahkanlah. 😉 Aminn.

😉


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Menuju Kematangan Dalam Bisnes

Selepas 10 tahun mengendalikan perniagaan, pada tahun 2019 ini cabarannya agak lain...
article post

To Scale Up or To Replicate

Any business will have this four phase. Startup, Growth, Maturity, and Renewal/Decline....
article post

Drafting initial plan for business in 2017

Assalamualaikum wbt and very good morning to you guys, .😁 In dealing with current...
article post

2016 conclusion

Assalamualaikum wbt and May God Bless You. Although it is not end of the year yet, I can...
article post

2016

Assalamualaikum wbt 2016, may you be good to me. Jika dahulu saya katakan 2015 suasananya...
article post

2015

Tahun 2014, saya rasa Tahun Sejuk. Semua benda macam sejuk. Walaupun ada ketikanya musim...
article post